Live Chat Support in Shared Website Hosting
Along with the telephone and ticket support, we supply live chat support too. You can get in touch with us every day, including weekends and holidays, and we will give you more info about the Linux shared website hosting service that we supply if you are not a customer yet, or about general and billing questions in case you already have an account. Although for solely technical issues you will have to open a ticket to the tech support team, because such matters will need additional time to be dealt with, you may still contact us through the live chat for some tech details. To give you an example, we're able to assist you to set up an e-mail address in your e-mail client or troubleshoot numerous issues, saving you lots of time. Even when our phone lines are already off for the day, you will be able to speak to a live person.
Live Chat Support in Semi-dedicated Servers
Using the live chat support service that we supply with all of our semi-dedicated servers, you're able to find the answers for any questions you have or get various troubles resolved in no time. Our chat service is available every day, thus you're able to get in touch with an agent even on holidays and weekends. In case you're unsure which plan is better for your sites or if our leading-edge cloud hosting platform covers some system requirements, you can join the live chat before buying anything. If you're an active customer, you can find more information about account settings, billing issues and various common tech troubles you may encounter, for instance if you are unable to set up an e-mail account in a client on your personal computer. The live chat will save you a considerable amount of time regardless where you are or when you contact us.