For all of you who prefer to find out how to troubleshoot a frequently encountered issue by watching a how–to video clip, we have added a compilation of video tutorials to our Online Control Panel. All the tutorials are very short and easy to grasp. They offer you visual demonstrations of different web site administration tasks.
A 60–Minute Support Ticket Response Time Guarantee
With each of our semi–dedicated servers, we offer a 24x7x365 client support service with a 60–minute support ticket response time guarantee. A team of accomplished techs will be online for you to respond to all the enquiries that you may have. During non–busy periods, a response will be supplied within just twenty minutes.